TERMS OF SERVICE
Welcome to Hank's Flags. By placing an order on this website you agree to these terms.
Products
We sell decorative wooden American flag wall hangings. Product images are representative; natural wood grain and hand-finished detail mean small variations in tone and texture are normal and are part of each piece's character. Dimensions are listed on the product page; please check them before ordering.
Ordering and payment
Prices are shown in US dollars. Payment is processed securely by Stripe; we never see or store your card details. Your order is confirmed when payment succeeds and you receive a confirmation email with an order reference.
Shipping
See our Shipping and Delivery policy. Typical delivery is 7 to 14 business days after dispatch, within the United States.
Returns and refunds
See our Returns policy. In short, you are covered by a 90-day money-back guarantee, and damaged deliveries are replaced or refunded free.
Order issues and cancellations
Contact us within 12 hours of ordering for address changes or cancellation; after dispatch, the returns process applies.
About us
Hank's Flags is operated by a UK-based sole trader selling to customers in the United States. "Hank" is our brand character and the voice of the store. Our products are artistic tributes and are not affiliated with or endorsed by the United States Armed Forces.
Liability
To the fullest extent permitted by law, our liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms affects statutory rights that cannot be excluded.
Changes
We may update these terms from time to time; the version published on this site at the time of your order applies to that order.